Privacy policy
At even design, I respect your privacy and want you to understand how your personal information is collected, used and shared when you visit evendesign.ca, purchase jewellery or contact me about a custom project.
This policy describes how even design handles personal information in connection with its website and services.
Information I collect
When you place an order or contact even design, I may collect information such as your name, email address, phone number, billing and shipping details, order history, and information you choose to share about a jewellery project.
When you browse the website, certain technical information may also be collected automatically, including your IP address, browser information, device information and how you interact with the website.
How your information is used
Personal information may be used to process and deliver orders, respond to enquiries, discuss and complete custom jewellery projects, provide customer service, maintain business records, improve the website and comply with legal obligations.
If you subscribe to marketing emails, your contact information may also be used to send news, updates and occasional information about even design. You can unsubscribe from marketing emails using the link provided in those messages or by contacting me directly.
Shopify, payments and service providers
The even design online store is hosted by Shopify, which provides the technology used to operate the website, manage orders and support online purchases.
Information may be processed by Shopify and other service providers involved in payment processing, shipping, website functionality, customer communications, analytics and related business services.
Payment information is handled through the payment services available at checkout, subject to their security and privacy practices.
Some service providers may process or store information outside Canada, where different privacy laws may apply.
Cookies and analytics
The website uses cookies and similar technologies to support essential store functions, such as shopping carts and checkout, and may use them to understand website traffic, improve the shopping experience and support other enabled services.
Depending on your location and the settings available on the website, you may be offered choices about certain cookies or tracking technologies.
Sharing and disclosure
Personal information may be shared with service providers when reasonably necessary to operate the business, fulfill orders or provide requested services. Information may also be disclosed when required by law or in connection with a legitimate business transaction.
I do not sell customer contact lists to third parties.
Keeping information secure
Reasonable steps are taken to protect personal information from unauthorized access, use, disclosure or loss. Online services and payment providers also maintain their own security measures.
No method of storing or transmitting information online is completely risk-free.
How long information is kept
Personal information is retained for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer service, business recordkeeping and legal requirements.
Your privacy choices and rights
Depending on applicable privacy laws, you may have the right to request access to your personal information, ask for corrections, withdraw certain consents or request deletion of information where permitted.
Some information may need to be retained to meet legal, accounting or other legitimate business obligations.
To make a privacy request, please email judi@evendesign.ca.
Other websites
The website may contain links to other websites or services. Their privacy practices are governed by their own policies.
Changes to this policy
This Privacy Policy may be updated from time to time to reflect changes in business practices, website services or legal requirements. The current version will be available on this page.
Privacy questions or requests
For questions about privacy or how your information is handled, please contact:
even design
Vancouver Island, British Columbia, Canada
Email: judi@evendesign.ca