Contact us
If you'd like to talk about a custom piece, fill out the form below or get in touch directly.
Email: info@evendesign.ca
Text or call: +1 (604) 732-7248
I'm available for custom design appointments between 8 AM and 8 PM Pacific Time. We can meet virtually from just about anywhere, or in person by arrangement in Vancouver, Victoria and the Comox Valley.
even design is based on Vancouver Island, BC, and works with clients worldwide.
When filling out the form below, Name, Email, Address and Timeline are required. Knowing your location helps me determine meeting and delivery options, and if you already know the size you're looking for, that's helpful too โ but don't worry if you don't. Everything else is optional.
I look forward to hearing what you have in mind!
I want you to be happy with your jewellery. If something isn't right, please get in touch.
Ready-to-wear jewellery may be returned in its original condition and packaging with proof of purchase. Return shipping costs are the responsibility of the customer.
Custom, personalized and made-to-order pieces are not eligible for return. Deposits paid toward custom work are non-refundable.
Please contact me if you have any questions about your order or a possible return.
I stand behind the jewellery I make. If you receive a piece with a defect or experience a problem that you believe is related to the workmanship, please get in touch.
If your jewellery arrives damaged, please take a few photos of the piece and the packaging and send them to me so I can figure out what happened and how best to make it right.
Normal wear and tear, accidental damage and loss are not covered, but I'm always happy to discuss repairs and what can be done.
Online payments are processed securely through our payment providers. Your payment information is encrypted and handled according to industry security standards.
Delivery times vary depending on your location and the shipping method selected at checkout.
Once your order has shipped, you'll receive tracking information where available. Delivery may take longer during holidays or due to circumstances outside my control.
If your order seems to be taking longer than expected, please get in touch and I'll help track it down.
If a piece you're interested in is out of stock, please get in touch and let me know which one you're looking for.
I'll let you know when it's available again or, where possible, whether I can make one for you.